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FAQ

(Frequently Asked Questions)

What types of cuts are your puzzle pieces?

Our puzzles are ribbon cut. This means that while there are a variety of shapes, shapes do repeat throughout the puzzle.
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Do your puzzles include a poster of the image?

No, they do not. If you should happen to find yourself struggling with the finer details of a puzzle, please reach out to us. We would be happy to send you a photo of the assembled puzzle, which should help you solve the tricky areas.
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Do you make custom puzzles?

Pomegranate does not produce custom or “on demand” puzzles.
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Do the Books of Postcards contain all different images?

Yes, they contain 26 to 30 different color reproductions. They are oversized and may require additional postage.
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Are any of your products made in the USA?

Yes, most of our individual notecards, bookmarks, and postcards are printed in the USA.
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What is the finish of your Notecards?

All of our Notecards have a matte finish. The insides of the cards are unfinished, which makes them easy to write on with any type of pen or pencil.
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What is Pomegranate doing to support sustainability?

Most of our stationery products are printed on recycled paper, with soy-based inks. Pomegranate’s calendars are printed on FSC Certified Paper. Our puzzles are manufactured using recycled board. We are phasing out any packaging that includes plastic, or switching to recyclable plastics when possible.
 
All of the printers we work with are committed to sustainability programs.
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What is FSC Certification?

Products noted as “FSC certified” are printed on paper certified by the Forest Stewardship Council and manufactured by an FSC-certified printer. FSC certification promotes responsible forest management by ensuring that forestry practices are environmentally responsible, socially equitable, and economically viable. FSC license code FSC N001864. © 1996 Forest Stewardship Council A.C.
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Are the wall décor and growth chart items removable and/or reusable?

Due to the many variables involved, including paint condition and wall texture, we do not make any claims about these products being removable or reusable.
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I’m looking for a previously published Pomegranate calendar. Do you have any available for purchase?

It’s terrific that you’re interested, but we do not stock any past-dated calendars.
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Do you offer gift-wrapping service?

We do not offer gift-wrapping services.
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Are your children’s products certified by the CPSIA?

All of our children’s products, including each product branded as a PomegranateKids product, meets or exceeds all requirements specified by the Consumer Product Safety Improvement Act (CPSIA) and the toy standards for products designed for children, and are certified as such. For more information, please see our CPSIA page.
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