Home  /  Customer Information  /  Jigsaw Puzzle Piece Replacement

Jigsaw Puzzle Piece Replacement

If you recently purchased a Pomegranate jigsaw puzzle and a piece is missing from the box, you can get a replacement, free of charge. Pomegranate offers puzzle piece replacements for our current line of jigsaw puzzles.

PLEASE NOTE: It's important that you complete the following steps before submitting a request.

  • Complete the puzzle with the existing pieces.


  • Take photographs of the completed puzzle that show the location of the missing piece(s).
    Please look at this example.


  • Take a photograph of the back of the box that shows the two series of numbers located under the Pomegranate logo. These are the numeric identifiers for the product.
  • Please look at this example.



Submit a Puzzle Piece Request
Customer Information