If you recently purchased a Pomegranate jigsaw puzzle and a piece is missing from the box, you can get a replacement, free of charge. Pomegranate offers puzzle piece replacements for our current line of jigsaw puzzles.
It's important that you complete the following steps before submitting a request.
- Complete the puzzle with the existing pieces.
- Take photographs of the completed puzzle that show the location of the missing piece(s).
- Take a photograph of the back of the box that shows the two series of numbers located under the Pomegranate logo. These are the numeric identifiers for the product.