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Frequently Asked Questions

How long will it take to receive my order?

  • We generally ship orders in 3–5 business days. The transit time within the United States for Standard shipping takes 1–6 business days; you should expect your order within 1–2 weeks from the day it was placed. If you are shipping an order outside of the United States or require rush shipping, refer to our Shipping & Transit Times for more information.

What is Pomegranate.com?

  • Pomegranate.com is the online store of Pomegranate Communications, a leading publisher of award-winning books and gift products. With a focus on fine art and illustration, Pomegranate collaborates with individual artists as well as museums, galleries, and libraries across the world. Since 1968, we have been creating a wealth of unique products, from books and calendars to home décor and games for children.

What products does Pomegranate publish?

  • We publish artful and educational items for adults and children. Popular product lines include art books, bookplates, calendars, children’s books, coloring books, coloring cards, home décor, puzzles, stationery, and a myriad of other high-quality paper gift products. We continually introduce new formats and designs, with the mission to inspire through art.

When should I check back to see new products from Pomegranate?

  • Pomegranate publishes new calendars and holiday cards annually. You can preview these titles as early as January. New books are published twice a year in the Spring and Fall. All new gift and stationery titles are announced in January and June.

    You can always find our newest releases in the What’s New section of our website.

To which countries outside the United States do you ship?

  • Austria
    Hong Kong
    New Zealand
    South Africa
    United Kingdom

Are the wall décor and growth chart items removable and/or reusable?

  • Due to the many variables involved, including paint condition and wall texture, we do not make any claims about these products being removable or reusable.

What tools do you recommend I use for coloring in your coloring books?

  • A variety of colored pencils and felt pens work well on our paper.

I am looking for a refill for my Pomegranate leather journal.

  • Unfortunately, the refillable leather journals are now discontinued, and we have no remaining stock. The journals were published in two sizes, 5 x 7 in. and 6 x 8½ in.

I’m looking for a previously published Pomegranate calendar. Might you have it in stock?

  • It’s terrific that you’d ask, but we do not stock any past-dated calendars.

I didn’t get what I ordered. What do I do now?

  • Please remember that gift wrap ships in tubes and everything else ships in boxes—it is not unusual for cartons to become separated during shipment. However, if you have still not received all of your order within two weeks of when it was placed, please contact us so we can correct the issue.
Don’t see your question? Contact us today and we’ll do our best to get you the answers you need.
Customer Information